As a Third Party Provider, we offer the shipper the economies, expertise, and special needs that an “in house department” and a large or multi-national broker cannot. Specifically, our focus is our customers’ needs. We listen and based on feedback, develop plans, procedures, and systems to fulfill the customer goals – when we accomplish that, our goals are realized as well.
We are committed to relationship building, to help our customer in much the same way a trusted advisor to management functions. If achievement of the transportation mission is dependent on safe, timely, cost efficient service, we will work as long and often as needed to accomplish that mission. We do so through establishing relationships with carriers in much the same way as we would if our customer were doing so directly, but on our clock-not yours. Consider it the RAW WAY of handling your transport needs.
All RAW Services include:
We are committed to relationship building, to help our customer in much the same way a trusted advisor to management functions. If achievement of the transportation mission is dependent on safe, timely, cost efficient service, we will work as long and often as needed to accomplish that mission. We do so through establishing relationships with carriers in much the same way as we would if our customer were doing so directly, but on our clock-not yours. Consider it the RAW WAY of handling your transport needs.
All RAW Services include:
- Customer Quoting – Whether it be a spot quote, a full rate matrix, or an annual RFP we have the ability to present rates to you in whatever manner necessary. Our rate quotes are given to MOVE your freight (not “get” your freight) and give you the ability for true market understanding and visibility.
- Carrier Selection – We have a stringent review policy with any carrier we consider, which includes insurance verification, CSA score review, and monthly updating of carrier information.
- Dispatch – Everything RAW does is based on relationships. Our dispatch creates, maintains, and fosters good carrier relations for our customers by treating carriers with courtesy and respect (not to mention paying carriers quickly). Additionally, we personally dispatch drivers to their respective pick up and delivery locations – which benefits all parties of the transportation process.
- Tracking – Our internet tracking program is an environmentally friendly web-based process that allows customers to log into our system to review their freight movements to determine real-time status updates and offers customers the ability to download PDF’s of Proof of Delivery, Bills of Lading, and Invoices.
- 24/7 Attention – Contact RAW Logistics anytime and we will do everything in our power to respond to queries or resolve potential problems.
- Administrative – Our invoices are clean, simple, and correct. You will be billed what you are quoted. We will work within the framework of your system needs in order to accommodate a customer of any size.
- CREATE YOUR OWN SERVICE – tell us what you need, we will do our best to make it happen!